Frequently Asked Questions

A Discord server and a Stripe account.

A few minutes. Sign up, connect your Discord server, then connect your Stripe account.

Members pay through Stripe into your own Stripe account, and Stripe pays out to your bank on its normal schedule. Ternary never holds your money.

Basic is free and has no fee, for free communities. Premium is $100 a month plus 3% of each member payment, and lets you sell paid memberships, one-time purchases and upgrades. Stripe's own card fees apply on every plan.

Yes. You can change your plan any time.

Yes. Your members keep their Discord roles, and there is nothing for them to migrate.

Create your free account at admin.ternarydev.com/register. Connect your Discord server and Stripe, and your sign-up page is live in minutes. The Basic plan is free.

Your Ternary plan is billed monthly, so you get a receipt each month. Basic is free, with no fee. Premium is $100 a month plus 3% of each member payment. Stripe's own card fees apply on every plan.

Unfortunately, no. We accept all major cards through Stripe. If you have paying members in your group that pay via PayPal, we can still migrate them over to our platform! After migrating, they will be asked to update their payment method.

Please email [email protected] and provide as much detail as you can regarding the issue.

Sign in at admin.ternarydev.com to manage your products, members and subscriptions. If your business joined Ternary before November 2026, sign in at dashboard.ternarydev.com as before.

Basic is free, so there is nothing to cancel. Premium is month to month: email [email protected] any time and it stops at the end of the month you paid for.

If you have tried resetting your password and need further assistance, email [email protected].

If your business joined before November 2026, sign in at dashboard.ternarydev.com and select Documentation. For anything else, email [email protected] and we will send you the right guide.