If you have any questions, concerns, or comments, please don't hesitate to reach out to us. Our team is here to help and we will do our best to respond to your message as quickly as possible.
You can contact us by filling out the form on this page or sending us an email at the address provided.
The FAQ is a list of common questions and answers for quick customer information.
Book a demo with us to speak with our sales team. (hyperlink)
Unfortunately, no. We accept all major credit cards or ACH bank transfers. If you have paying members in your group that pay via PayPal, we can still migrate them over to our platform! After migrating, they will be asked to update their payment method.
Go back to the homepage and click Login (*login should be a hyperlink). From the admin dashboard you can manage all the details of your Ternary account including your products and member’s subscriptions.
If you have tried resetting your password and need further assistance, reach out to your Premier Customer Support Agent via DM in Discord or email.
The Platform-Management Fees are monthly recurring. You will receive a notice each month even if the fees are $0.
Please reach out to your Premier Customer Support Agent via DM in Discord or email and provide as much detail as you can regarding the issue.
When your contract expires and you no longer wish to renew, your account will be closed.
Log into your account and on the top right click the “?” and go to “Helpful Articles”.